🎉 kalipuja - Customers: 10% off ₹2000+ · Retailers: 10% off ₹10000+ · Wholesalers: 10% off ₹100000+
Help Center

Frequently Asked Questions

Everything you need to know about our jewelry, guarantee, and accounts.

What is Arjoshree Gold jewelry made of?

Our jewelry is made on a copper base, which is then electroplated with MICR gold plating. This gives it a genuine gold look and finish at a fraction of the cost of real gold jewelry.

How long does the gold color last?

Our MICR gold plating is designed to be long-lasting - the golden color stays bright without fading quickly, even with regular wear. With basic care (avoiding perfume/water contact where possible), it holds its shine well.

Is this jewelry safe for sensitive skin?

Yes. Our plating process is skin-friendly and is made to help prevent the skin allergies (itching, rashes, discoloration) that cheaper artificial jewelry can sometimes cause.

Is the jewelry handmade or machine-made?

Every single piece is handmade. Our skilled artisans (karigars/mistris) craft each ornament by hand with great care - we don't mass-produce on machines.

What does your 6-month guarantee cover?

Every ornament we sell comes with a 6-month guarantee from the date of purchase. If you run into a genuine plating or craftsmanship issue within this period, reach out to us on call or WhatsApp with your purchase details and our team will guide you through the next steps.

What is the difference between a Customer, Retailer, and Wholesaler account?

We serve three types of buyers. Customers shop at regular retail prices for personal use. Retailers get retailer pricing to resell in their own shop. Wholesalers get wholesale (bulk) pricing for larger-quantity orders. All three get the same handmade quality and the same 6-month guarantee.

How can I become a Retailer or Wholesaler partner?

Visit our Login / Register page and sign up for a Retailer or Wholesaler account. Our team reviews and approves these business accounts before they go live, after which you'll see Retailer/Wholesaler pricing automatically.

Which areas do you deliver to?

We currently sell and deliver across all of Odisha. For locations outside Odisha, please contact us directly and we'll let you know what's possible.

Can I return or exchange a product?

If there's a genuine issue with a piece you've received, contact us on call or WhatsApp with your order details and we'll sort it out. (Note to site owner: add your exact return/exchange window and conditions here once finalized.)

How can I contact Arjoshree Gold?

You can call or WhatsApp us, or visit us at our Angul office or our Kendrapada branch shop. Full phone numbers, WhatsApp numbers and both addresses are on our Contact Us page.

Still Have a Question?

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